What is the TheraGun G2PRO™?
The patent-pending TheraGun G2PRO is a handheld, battery operated, professional grade percussion therapy device that provides deep percussive massage to reduce muscle and joint pain, improve mobility, and enhance performance. It’s designed for both professional and personal use.
Who is the G2PRO for?
The TheraGun G2PRO is for people who want more out of life. Whether you’re an athlete, professional, personal trainer, fitness enthusiast, or you suffer from muscular pain, the G2PRO™ provides a natural approach to improving your physical health. It is portable, lightweight and easy-to-use, with a compact design.
The G2PRO™ should not be used on children under the age of 8. If you are pregnant, please consult your physician before use.
What are the benefits of the G2PRO?
The G2PRO™ helps relieve muscle fatigue, tightness, soreness, knots, spasms, stiffness, as well as symptoms caused by nerve damage, atrophy, arthritis, multiple sclerosis and a range of other ailments.
How does the G2PRO help relieve muscle pain?
The G2PRO™ is equipped with adjustable angles for hard to reach places and does the following:
- Increases blood and lymphatic flow
- Breaks up scar tissue
- Reduces lactic acid
- Activates the nervous system and muscles
- Resets the nervous system
How do I use the G2PRO?
Start your G2PRO™ before making contact with the body. Slowly apply light pressure and move the G2PRO™ across the body 60-90 seconds per body part. A full body session should not exceed 15 minutes. Treat yourself 2-3 times per day. You should not use the G2PRO™ on your head, open wounds, or the genital area.
Do I need a license or certification to use the G2PRO?
No, you don’t need a license to start using your G2PRO™ today!
What is the difference between the G2PRO and the previous G1 model?
The patent-pending G2PRO™ took over a year of research and development to launch and uses the best industrial components. We are excited to share with you the following new features:
- A new, sleek ergonomic design made for the user's comfort and convenience
- An extended battery life and LED power indicator
- An easy on/off switch that replaces the G1's safety trigger
- A ball-bearing attachment for the new patent-pending AmpBITs that allows for seamless attachment and detachment
- A new and improved internal, industrial motor for better weight balance and performance
The G2PRO™ comes with 2 batteries, the 3 original AmpBITs, 1 brand new AmpBIT, and a new carrying case to allow you to take the G2PRO™ anywhere. Retailing at $599, the G2PRO™ is the next great leap for handheld vibration therapy to enable you to do more of what you love.
Will I be able to use the G2PRO overseas?
Yes. The G2PRO™ runs at 110 volt and 220 volt so it can be used internationally without a converter. It will simply need an adapter.
Will the G1 model still be available for sale?
No. The G1 is no longer available. Only the G2PRO™ is available for sale at this time.
I see the G1 accessories are still being sold. Is there any compatibility between G1 accessories and those of the G2PRO?
Due to the enhanced designs of the G2PRO™ and its complementary parts, there is unfortunately no compatibility between the G1 AmpBITs, battery and charger and the G2PRO™ AmpBITs, battery and charger.
How big is the G2PRO and how much does it weigh?
- Item Weight: 2 lbs 7.5 oz
- Item Dimensions: 8.5” x 5.5” x 2”
What is amplitude?
Amplitude is the distance the AmpBIT travels during its revolution. Think about it like this: treatment from the G2PRO™ is likened to a deep tissue massage. To break up knots and work on muscles, a deep tissue massage would be more effective than a Swedish massage because it works deeper in the muscle. The TheraGun’s amplitude achieves the same thing as a deep tissue massage, but with less pain or pressure because the speed (frequency) of the G2PRO™ overrides the pain signals in the brain. The unique combination of the G2PRO’s™ amplitude and frequency makes it a more effective device than a consumer massager and other vibration therapy devices.
What is an AmpBIT?
AmpBIT stands for Amplitude Blood Flow Increased Treatment. AmpBITs are the unique foam attachments designed to treat your muscles firmly, yet comfortably.
Why do you have different AmpBITs?
We offer four AmpBITs: a standard ball, large ball, cone and the brand new Dampener. These different attachments allow you to customize your treatment.
- The standard ball is ideal for general use
- The large ball is ideal for large muscle groups (quads, glutes, etc.) and extreme muscle and joint soreness
- The cone is ideal for trigger points and small muscle areas (feet, wrist, etc.)
- The Dampener is for sensitive muscles or bony areas that require less impact
Stay tuned for additional AmpBITs!
How long does an AmpBIT last?
On average, the AmpBITs should be replaced every 90 days. In a clinical setting, where your average daily use will certainly be more, we recommend replacing the AmpBITs after approximately 30 days of use.
Why doesn’t the G2PRO have different speeds?
The G2PRO™ is physician calibrated to perform at the optimal speed for effective vibration therapy. A faster speed would be painful and a slower speed would not be as effective.
How many revolutions per minute?
2000 - 2500 RPM (33 Hertz - 42 Hertz)
Should my G2PRO be this loud?
The G2PRO™ is a powerful vibration treatment device that is made with industrial grade parts to create the necessary speed, power, and torque to provide the deep muscle treatment that is unique to TheraGun. We would never want to sacrifice noise for power and effectiveness.
How long does my warranty last?
We created the TheraGun G2PRO™ with high-quality industrial parts designed to last a long time. Unfortunately, as with any high quality device, malfunctions can happen. If this does occur, your warranty covers your G2PRO™ unit for a full year after purchase and your batteries for 90 days after purchase. We're happy to replace or repair your G2PRO™ but we do not cover the cost of return shipping.
How do I register my warranty?
What do I do if my G2PRO malfunctions?
We created the TheraGun G2PRO™ with high-quality industrial parts designed to last a long time. Unfortunately, as with any high quality device, malfunctions can happen. If this does occur your warranty covers your G2PRO™ package for a full year after purchase and your batteries for 90 days after purchase. Please contact us at email@example.com so that we can provide you with more information specific to your concern.
Is my battery under warranty?
Your battery has a 90-day warranty from the date of purchase.
How long does the battery last?
A fully charged G2PRO™ battery lasts for 40-45 minutes (depending on use). The G2PRO™ will take approximately 50 minutes to charge due to the larger battery capacity.
The more pressure you apply on your body, the faster the battery drains.
The lifetime of your battery depends on how often you use it and how well you care for it.
What can I do to make my battery last longer?
Remove your battery from the charger as soon as it is fully charged and do not leave it on the charger overnight.
My batteries don’t seem to be charging. What should I do?
Please follow the following steps to troubleshoot your battery issues:
- Plug in the charger. The THERAGUN LED will blink green 3 times and then stop.
2. Insert the battery into the charger and press down until it clicks into place. If the battery is fully inserted in the charger the THERAGUN LED will flash red at a slow pace (once per second).
3: Once the THERAGUN LED turns solid green the battery is fully charged.
-When the battery is overheated, broken, or is not fully inserted in the charger, the THERAGUN LED will flash red at a rapid pace (three times per second).
-While the battery is charging the THERAGUN LED will continue to flash red but at a slower pace (once per second).
-When the battery is fully charged the THERAGUN LED will turn green.
Can I use the G1 battery/charger with the new G2PRO?
No, there is no compatibility between the battery designs for the two models as the G2PRO™ has stronger industrial-grade components that requires a different battery capacity and design.
Can I fly with Lithium-ion batteries?
Spare (uninstalled) lithium-ion batteries must be stored in carry-on baggage only. When a carry-on bag is checked at the gate, all spare lithium batteries must be removed from the bag and kept with the passenger in the aircraft cabin.
Read more from the FAA here
Do you offer discounts?
We offer a discount to active duty military members, veterans and law enforcement as a way of showing our support and appreciation for their service. To get a military discount, please email firstname.lastname@example.org with proof of service. Visit our exclusive Military page for additional details.
Do you offer discounts to health care providers?
Unfortunately, we do not offer any discounts to anyone besides veterans, active duty military members and law enforcement.
Do you offer volume discounts?
We do offer volume discounts to companies, universities, high-schools, and nonprofit organizations. Please email us at email@example.com to see how we can support you.
Do you have an affiliate program? How does it work?
Yes, we do have an affiliate program! To apply for consideration to this program, click here: www.theragun.com/affiliate
RETURNS + SHIPPING
What’s your return policy?
We are confident you will love the G2PRO™ as much as the professional athletes who are currently using it. If for any reason you don’t, feel free to return it within 30 days of purchase for any reason. No questions asked!!! If you purchased it from TheraGun directly, e-mail us at firstname.lastname@example.org to get the return authorization form to process your return. TheraGun does not cover the cost of shipping.
If you purchased our products on Amazon, please contact Amazon to return the undamaged items within 30 days of purchase.
Do you ship outside the United States?
Yes, we are thrilled to bring TheraGun to many countries around the world. Simply check TheraGun Worldwide to see if we ship directly to your country. Many are being added even now, so check back often or contact us directly to see if we can ship to you.